Terms & Conditions (For Customer and Seller)IMPORTANT LEGAL INFORMATION

This page informs every customer have to follow the terms and conditions on which We sell any of the products listed on our website www.thikanabazar.com to you. So Please give your kind attention to read these terms and conditions carefully before ordering and posting any Products from our site.

When you will go to buy or order our products from our site you should accept these terms and conditions with our Privacy Policy. But If you do not agree with these terms and conditions, do not use this Website.

  1. About ThikanaBazar.com
  • thikanabazar.com is an online shopping business site. We are registered under the E-commerce Association of Bangladesh (ECAB).
  • Individuals and wholesaler’s orders will be accepted by us.
  1. Customers Status:
  • After making an order through our site, you certainly warrant that:
  • You have to legally capable of entering into binding contracts;
  • You must be at least 18 years old.
  1. Contract system is formed between you and us:
  • After giving an order from you, you will receive an e-mail and phone call from us that means We have received your order. (Please note that for Bkash and Rocket payment system after ensuring your payment we will complete your order. This is not allowed for direct cash delivery system.
  • If you make a mistake with your order, you may be able to correct any mistakes made by email, mobile number and website live chat option.
  • We are entitled to refuse any order made by you for any reason.
  • When making a request you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorized user and you are able to pay the invoice amount. It is your responsibility to inform us of any changes to these details as soon as possible.
  1. Customer’s right to dismiss the contract:
  • Your contract may be canceled after the products are delivered but for such case, you have to pay at a minimum service charge.
  • Please note if your order has already been processed, we may not be able to stop the items from being sent to you so you will still need to return all the product(s) that were purchased on your order. You must take reasonable care of the products that you wish to cancel and not use or wear them.
  • Please notice our Returns Policy for information on how to return items and receive a refund if you have canceled your contract.
  1. Customer’s refund rights:
  • The Refund Period starts from the day after We receive the Products back from you, or (if earlier) the day on which you provide Us with evidence you have returned the Products.
  • Please note we can certainly deduct from your refund for any kind of damage or wear and tear where you have used (or excessively handled) the Products and this results in the value of the Products being reduced.
  • We indicate you to our Returns Policy for more information on how to claim a refund.
  1. Products Availability and delivery:
  • Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then without undue delay.
  • Generally, delivery will cause to happen more than 2 calendar days after the day on which an order is confirmed. But it may be taken more than 2 working days if arise any unavoidable reason or any natural disaster.
  1. The system of Price and payment:
  • The price payable for the Products shall be as shown on the Website. Prices advertised on the Website include VAT but without delivery charges.
  • Payment shall be made by you by the means specified on the Website and shall not be deemed to be made until We have received cleared funds in respect of the full amount stated in the order.
  • Prices are subject to change without notice but changes will not affect orders which We have already accepted.
  • Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.
  • We are under no obligation to provide the Product to you at the incorrect (lower) price, even after We have sent you a Dispatch Confirmation if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a miss-pricing.
  • We accept payment through Bkash, DBBL, and direct bank transfer.


  1. We are liable to You for This Reason:
  • If We do not deliver or if the products, we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, our only obligation will be, at our option to:

make good any shortage or non-delivery or incorrect delivery; or

replace or repair any Products that are damaged or defective; or

refund to you the amount paid by you for the Products in question.

  • We shall have no liability to you for any consequential, special or indirect losses including without limit the loss of revenues, profits, contracts, business or anticipated savings damage to or loss of goodwill, reputation or data.
  • Nothing in this contract shall exclude or limit our liability for death or personal injury due to our negligence or any liability which is due to our fraud or any other liability which We are not permitted to exclude or limit as a matter of law.
  1. Rights of Intellectual Property:
  • All and any Intellectual Property Rights in connection with the Products shall be owned by us absolutely.
  1. Indemnity:
  • You agree to indemnify, defend and hold harmless thikanabazar.com, its directors,  officers, employees, consultants, agents, and affiliates, from any and all third party claims,  liability, damages and/or costs (including, but not limited to, legal fees) arising from, without  limitation, your breach of these terms and conditions, your infringement of any intellectual  property right or any other right of any person or entity, or your breach of any duty of  confidence or privacy, or any defamatory statements made by you in any form.
  1. Exchange of rights and obligations:
  • The contract between you and us is binding on you and us and on our respective successors and assigns.
  • You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.
  • We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.
  1. Severability:
  • If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
  1. Whole agreement:
  • These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of the Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
  1. It can be varying these terms and conditions:
  • We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities or for any other reason in our sole discretion which We may decide.
  • You will be subject to the policies and terms and conditions in force at the time that you  order products from us, unless any change to those policies or these terms and conditions is  required to be made by law or governmental authority (in which case it will apply to orders  previously placed by you), or if We notify you of the change to those policies or these terms and  conditions before We send you the Dispatch Confirmation (in which case We have the right to  assume that you have accepted the change to the terms and conditions.
  1. Law and jurisdiction:
  • These terms and conditions are regulated by E-commerce Association of Bangladesh.
  1. After-sale service:
  • Customers and Sellers Questions, comments or requests regarding these terms and conditions or our Products should be addressed to customer care service number or thikanabazar@gmail.com.
  • If you have any complaints these should be addressed in writing to thikanabazar.com.









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